What is the WhatsApp AI Bot?
This AI bot integrates with WhatsApp and the SimPro CRM system to fetch and deliver real-time job updates to clients. It eliminates the need for manual intervention, providing instant responses to customer queries and improving efficiency.
How Does It Work?
The bot uses the WhatsApp webhook to receive client messages. AI processes the messages to identify intent, such as "Job Update" or "Site Information." Based on the intent, the bot interacts with the SimPro API to fetch relevant data and replies to the client in real-time. This automation saves time for both employees and clients and increases transparency in job tracking.
Want To Learn More?
If you are interested in leveraging this AI bot to enhance your SimPro usage, feel free to contact me through my social media channels. This project demonstrates how automation can reduce workload and improve client satisfaction.
Benefits of Using the AI Bot
Time-Saving:
Instant responses reduce the need for employees to manually check and provide job updates.Improved Transparency:
Clients receive accurate and real-time information directly.Enhanced Efficiency:
Employees can focus on other tasks instead of answering repetitive queries.Real-Time Data:
The bot fetches live updates from the SimPro system.Scalability:
Easily adaptable to other CRM systems with API support.